Cookies policy


List of cookies we use

The following table lists the cookies we use and the information they contain.

CART Identifies your shopping cart.
CATEGORY_INFO Saves the info of the category to speed up the page loading.
COMPARE Not used. Saves the elements to make comparisons.
CURRENCY Saves your favorite coin.
CUSTOMER User's identifier, encrypted.
CUSTOMER_AUTH Shows you're logged in.
CUSTOMER_INFO Group where the user belongs, encrypted.
CUSTOMER_SEGMENT_IDS Identifies the customer's segment.
EXTERNAL_NO_CACHE Shows if cache is active or not.
GUEST-VIEW Lets you edit your orders.
LAST_CATEGORY Last category visited.
LAST_PRODUCT Last product visited.
NEWMESSAGE Shows if you have received a new message.
NO_CACHE Shows if it's allowed to use cache.
PERSISTENT_SHOPPING_CART A link to the info about your shopping cart and visits record.
POLL Not used. ID about the polls you've voted.
POLLN Not used. Info about polls you've voted.
RECENTLYCOMPARED Not used. Products recently bought.
STF Not used. Info about products recommended to friends via e-mail.
STORE Chosen language to see the store.
USER_ALLOWED_SAVE_COOKIE Shows if the user lets save cookies.
VIEWED_PRODUCT_IDS List of products visited recently.
WISHLIST Not used. Wishlist, encrypted.
WISHLIST_CNT Not used. Number of products in your wishlist.
Google AnalyticsPlease, visit to get complete information about Google Analytics cookies.


What are these cookies?

A cookie is a harmless text document that is stored on your browser when you visit almost every website. The utility of the cookie is, when you try to browse a website, that website will remember your visit for the next time yo browse it.

Although a lot of people is not concerned about that, these cookies are used since 20 years ago, when the first Internet browsers for the World Wide Web appeared.


What is not a cookie?

It's not a virus, nor a trojan, nor a worm, nor spam, nor spyware, nor pop-up windows.


What information stores a cookie?

Cookies do not store information about yourself, such as credit cards or bank data, pictures, your identification document or personal data, etc. The data they keep are of a technical nature, personal preferences, content personalization, etc.

The web server does not associate you as a person, but your web browser. In fact, if you usually browse with Internet Explorer and then you try to browse the same website with Firefox or Chrome, you'll notice the website does not recognize you because these cookies are linked to the browser, not the person him/herself.


What kind of cookies do exist?

  • Technical cookies: These are the most basic and allow, among other things, to know when a human or an automatized app is browsing, when an anonymous user and other registered browse it, basic tasks for the functioning of every dynamic web.
  • Analysis cookies: They collect data about the kind of browsing that is going on, the most visited sections, products viewed, time slot, language, etc.
  • Advertising cookies: They show advertising in function of your browser, country of origin, language, etc.


What are the own cookies and third-party?

The own cookies are the self generated by the website you are visiting, and the third-party are generated by external services or suppliers such as Facebook, Twitter, Google, etc.


What happens if I deactivate the cookies?

So you can understand what happens if you deactivate them, we show you a few examples:

  • You won't be able to share content of that website on Facebook, Twitter or another social network.
  • The website won't be able to adapt its contents to your personal preferences, such as on online shops.
  • You won't be able to access the personal area of that website, as for example “My account, My profile or My orders”.
  • Online shops: you won't be able to online purchase, they will only be done by phone calling or visiting the physical store, if exists.
  • You won't be able to personalize your geographical preferences such as time slot, currency or language.
  • The website won't be able to do analytics web about visitors and traffic, which difficult the website to be competitive.
  • You won't be able to write on the blog, upload pictures, type comments or rate content. The website itself won't be able to know if you are a human of an automatized app that publishes spam, too.
  • It won't be able to show sectored advertising, which will reduce the advertising revenue of the website.
  • Every social network use cookies. If you deactivate them, you won't be able to use any social network.


Can I delete cookies?

Yes, indeed. Only not delete, even block in general or in particular for an specific domain. To delete the cookies of a website, you must go to your browser's configuration and there you'll be able to search the ones associated to the specific domain and proceed to its deletion.


Cookies' configuration for the most popular browsers

Then, we are going to show you how to access to a determined cookie of the Chrome browser. Note: these steps may vary in function of browser's version:

  1. Go to Configuration or Preferences using the File menu or by clicking the personalization icon shown up to the right.
  2. You'll see many different sections. Click the option Show advanced settings.
  3. Go to Privacy > Content configuration.
  4. Select All cookies and site data.
  5. There will show a list with all the cookies organized per domain. To be easier for you to find a determined domain, introduce partial or totally the direction in the field Search cookies.
  6. After that filter, will be revealed on screen one or various lines with the cookies of the chosen website. Now, you only have to select it and click the X to proceed to its deletion.


To access the cookies configuration for Internet Explorer's browser, follow these steps (may vary in function of the browser's version):

  1. Go to Tools > Internet options.
  2. Click on Privacy.
  3. Move the slider to adjust the privacy level you want.


To access the cookies configuration for Mozilla Firefox's browser, follow these steps (may vary in function of the browser's version):

  1. Go to Options or Preferences, depending on your operative system.
  2. Click on Privacy.
  3. In History, choose Use a personalized configuration for the history.
  4. Now, you'll see the option Accept cookies. You can turn it on or off according your preferences.


To access the cookies configuration for Safari's browser for OSX, follow these steps (may vary in function of the browser's version):

  1. Go to Preferences > Privacy.
  2. In this place you'll see the option Block cookies to adjust the kind of block you want.


To access the cookies configuration for Safari's browser for iOS, follow these steps (may vary in function of the browser's version):

  1. Go to Settings, then Safari.
  2. Go to Privacy and Security. You'll see the option Block cookies to adjust the kind of block you want.


To access the cookies configuration for Android devices, follow these steps (may vary in function of the browser's version):

  1. Run the browser and tap Menu and then Settings.
  2. Go to Security and Privacy.You'll see the option Accept cookies to turn on or off the box.


To access the cookies configuration for Windows Phone browser, follow these steps (may vary in function of the browser's version):

  1. Open Internet Explorer, then More, then Configuration.